Shipping

VINCENZA Gourmet Coffee is located at Maroochydore 4558 Queensland, and delivers product to most Australian postcodes. For larger items such as espresso equipment , a physical address will be required. If in doubt, please contact our office for clarification.

Delivery policy:

Vincenza Gourmet Coffee is not responsible for any late deliveries  or failure to deliver. However, we will do everything  to ensure the delivery is made within a reasonable time . Deliveries despatched via Couriers Please carry a track and trace label, and we will provide the tracking details on request. Couriers Please provide an electronic signature recorder, and this signature will be taken as proof of delivery.

Delivery Charges:

Due to the diversity of  size and weight for individual deliveries,  and of your delivery address, Vincenza will calculate the cost, if any, for each delivery,  and this will be notified to our customer prior to despatch. Prior to despatch and payment for the goods, the customer will have the option to cancel the transaction should the freight cost not be acceptable to the customer. For Western Australia , please allow 5 -6 working days for delivery of crockery items/cartons...

Risk:

Risk for loss or damage of the delivery passes to the customer upon delivery of the goods by the Courier.